We currently ship across India to most pin codes through our trusted delivery partners. If your area is not serviceable, our team will inform you and refund your payment if already made.
2. Order Processing Time
Orders are processed within 1–2 business days (excluding Sundays and public holidays).
Once dispatched, you will receive a shipping confirmation with tracking details via email or SMS.
3. Delivery Timeline
Metro cities: 2–4 business days
Other cities/towns: Orders are delivered within 4–7 business days
Remote areas: orders are delivered within 7–10 business days
Note: Delivery timelines are estimated and may vary due to unforeseen events, weather, or courier delays.
4. Shipping Charges
Free shipping on all prepaid orders.
For Cash on Delivery (COD) orders, a nominal COD fee may be applied at checkout.
5. Tracking Your Order
You can track your order using the tracking link provided in your confirmation email/SMS. If you face any issues, feel free to contact us at info@pitararetail.com with your order ID.
6. Delays or Delivery Issues
In rare cases, delays may occur due to:
Incorrect or incomplete shipping addresses
Courier delays beyond our control
Unavailability of the recipient at the time of delivery
If your package is delayed beyond the expected delivery time, contact us and we will assist you promptly.
7. Undelivered Orders
If a package is returned to us due to failed delivery attempts, we will reach out to confirm your address. Reshipping may involve additional charges.
8. International Shipping
Currently, we do not offer international shipping. We are working on expanding our services soon.
